On-line Assessment
Service Desk Performance Assessment
|
Complete our free on-line Performance Assessment to discover the maturity of your service desk and to establish a benchmark against the SDI International Service Desk Standards. |
|
You will be given an easy to interpret guide to your current performance and service desk maturity levels, including numerical rankings and a star rating in each of the nine categories. The survey consists of 20 questions, based on the full certification audit, and should take around 15 minutes to complete. Complete the on-line performance assessment here.
|
|
