Case Studies
Case Studies
Here are some of the stories we have gathered from the service desks who have been through the Service Desk Certification programme. See how they found the process and what they have gained from their achievement.
Watch the video to discover how SDC gives ADA Technology Services a competitive advantage.
Tickets.com have both their UK and US service desk certified, achieving 4* and 3* certification respectively.
Sodexo have progressed through the entire SDC programme and are hoping to achieve the very first 5* world class desk at their next surveillance audit.
