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SDI in the Press

SDI in the Press

Click on the download links below to view the latest SDI press releases from around the world.

Tickets.com Outshines Competition
Tickets.com outshines competition with customer service by becoming the first ticketing company to achieve SDI's Service Desk Certification.
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2008 Service Desk and IT Support Award Winners
Winners Announced at 2008 Service Desk and IT Support Excellence Awards
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HDI RE-BRANDS TO SDI
Orpington, UK, 9 April, 2008, The UK's leading authority on Service Desk and IT support issues, the Help Desk Institute (HDI) is pleased to announce that it will be unveiling its new brand name, the Service Desk Institute (SDI) at the Service Desk
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SDI to launch Globally Recognized Soft Skills Training
Government Customer Support Conference
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SDI to launch Globally Recognized Soft Skills Training
New Delhi, April 16, 2008: Service Desk Institute (SDI), the leading professional organization for IT service
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SDI to launch Service Desk Certification in India
SDI are keen to help the existing talent pool to scale up and meet global standards.
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