Standards Committees
An international committee comprising industry experts, service management professionals and practitioners review our Standards every 3 years to ensure that they align with the needs and demands of the industy. In March 2008 we upated and refreshed our individual standards ensuring that they are consistent with and complement ITIL® V3.
SDI would like to thank all those listed below who took part in the latest standards refresh programme.
Colin Ashcroft
City of London Corporation
Pauline Brady
The Treasury Solicitor's
Howard Burton
RM
David Delaney
University College Dublin
Paul Gibbons
BBC Monitoring
Kate Hamblin
Pink Elephant
Sue Hayward
Service Desk Institute (formerly Help Desk Institute)
Jo Johns
Independent Consultant
Howard Kendall
Service Desk Institute (formerly Help Desk Institute)
Jason Kirk
Atkins
Paul Marsden
Kingston Communications
Dorota Matuszewska
Kerry Foods
Paul Osborne
O2
Don Page
Marval Software Ltd
Barclay Rae
Service Desk Institute (formerly Help Desk Institute)
Tony Ranson
Independent Consultant
Mandy Russell
Invu Services Ltd
Margaret Snowdon
Scottish Enterprise
Susan Storey
Susan Storey Associates Ltd
Steve Wignall
Barclays Bank plc
